Technical Support
System Requirements
OIT has begun the process of limiting access onto the College
network to authenticated users only. Any computer trying to access the
network will be "challenged" to provide an authorized username and
password. Failure to provide authentic credentials will cause the
machine to be stopped from using the College network.
Members of the Massasoit Online Learning community are strongly
encouraged to have access to the following equipment and software while
navigating the online classroom environment, sending and receiving
assignments and communicating efficiently:
- A PC running Windows, 2000, XP, Vista or Windows 7 (a Pentium or
equivalent processor at 500 MHz or better) or a Macintosh system 7.5 or
better.
- 128 Mb RAM (128 Mb highly recommended) and at least 50 Mb or available disk space.
- A modem or other device capable of connecting to the Internet at a speed of at least 56 kbps or broadband Internet connection.
- An ISP (Internet Service Provider).
- We highly recommend the use of
Firefox browser for online courses for both PCs and Macs. However,
Microsoft Internet Explorer 7.0 Service Pack 2 or later (SP2/SP3) for PC users and
Safari 4 for Mac users may be compatible.
- Word processing software program.
- Current virus software must be installed and kept up to date.
You will also need to make sure your computer is reliable and
updated with all the latest software versions that are necessary to run
our current Learning Management System.
Downloads